Return Policy
Last Updated:
Our Commitment
At Tluzarinkhomlaxx, we are dedicated to delivering exceptional party styling services that exceed your expectations. Our return policy is designed to ensure your satisfaction while acknowledging the unique nature of customized event services.
Service-Based Returns
Unlike physical products, party styling involves customized services delivered for specific events. Because of this unique nature, traditional returns do not apply. However, we are committed to addressing concerns and ensuring satisfaction through the following approaches:
Satisfaction Guarantee
Tluzarinkhomlaxx stands behind the quality of our party styling services:
- All services are performed according to approved design specifications
- Materials used meet quality standards discussed during planning
- Installations are completed professionally and safely
- Timelines and deliverables are honored as agreed in contracts
If any aspect of service delivery fails to meet agreed standards, we will work to resolve the issue promptly.
Pre-Event Cancellations
If you need to cancel party styling services before your event:
- Cancellations 30 days or more before the event may receive partial deposit refunds after deducting planning costs
- Cancellations 15-29 days before the event typically receive 25% deposit refunds
- Cancellations within 14 days of the event generally forfeit all deposits due to committed resources
- Specific refund amounts depend on work completed and materials ordered
Cancellation terms are detailed in individual service agreements and may vary based on project complexity.
Service Modifications
Changes to party styling services during the planning phase are accommodated when possible:
- Minor adjustments to colors, materials, or arrangements can typically be made without additional charges
- Significant design changes may affect pricing and timelines
- Modifications requested close to event dates are subject to availability and feasibility
- All changes are discussed and documented in updated agreements
Post-Event Concerns
If you have concerns about party styling services after your event:
- Contact us within 7 days to discuss any issues
- Provide specific details about what did not meet expectations
- Include photographs if applicable to help us understand concerns
- We will review the situation and work toward a fair resolution
Resolutions may include partial refunds, credits toward future services, or other accommodations depending on circumstances.
Non-Refundable Items
Certain aspects of party styling services are non-refundable:
- Consultation fees and design development time
- Custom-ordered materials purchased specifically for your event
- Rental items secured from third parties
- Services already rendered including setup and installation
- Last-minute cancellations within 72 hours of the event
Quality Issues
If materials or installations fail to meet quality standards:
- Notify us immediately during or after setup so issues can be addressed
- We will assess the situation and make corrections when possible
- If issues cannot be resolved during the event, appropriate compensation will be discussed
- Documentation through photos or videos helps expedite resolution
Force Majeure
In cases where events are canceled due to circumstances beyond anyone's control including severe weather, natural disasters, or other emergencies:
- We will work with you to reschedule services when possible
- Refund policies may be adjusted based on costs already incurred
- Good faith efforts will be made to find fair solutions for both parties
- Specific arrangements depend on timing and circumstances
Deposit and Payment Terms
Understanding our payment structure helps clarify return policies:
- Initial deposits secure your event date and begin planning processes
- Deposits cover consultation time, design development, and preliminary sourcing
- Final payments reflect completed services, materials, and labor
- Refunds, when applicable, are processed within 14 business days
Communication
Open communication is essential for satisfaction with party styling services:
- Share concerns during planning phases so adjustments can be made proactively
- Review design proposals carefully and request changes before approval
- Attend scheduled consultations and respond to communications promptly
- Discuss budget limitations honestly to ensure appropriate expectations
Dispute Resolution
If disagreements arise regarding party styling services or refunds:
- Contact tluzarinkhomlaxx directly to discuss concerns
- We will review service agreements and documentation
- Good faith negotiations will seek mutually acceptable resolutions
- Formal disputes are governed by terms outlined in service contracts
Exceptions
Special circumstances may warrant exceptions to standard policies. Each situation is evaluated individually with consideration for fairness, circumstances, and relationship integrity. Contact us to discuss unique situations.
Contact Information
For questions about this Return Policy or to discuss specific situations, please contact:
Tluzarinkhomlaxx
273 Fulton Avenue
Hempstead, NY 11550
United States
Phone: +1 516 216 0314
Email: community@tluzarinkhomlaxx.world
Policy Updates
Tluzarinkhomlaxx reserves the right to update this Return Policy as needed. Changes will be posted on this page with an updated revision date. Policies in effect at the time of booking govern specific service agreements.